Send written records requests to:
Custodian of Records
Nevada Division of Health Care Financing and Policy
1100 East William Street
Carson City, NV 89701
Email record requests to:
Members Medical Records
Medicaid only holds billing data for recipients, this link is a resource to guide you on how to access your medical records from your provider.
The Private Health Information (PHI) request and disclosure authorization forms are available in both English and Spanish. The electronic forms may be completed, signed and submitted online.
Las formas para la solicitud, autorización y divulgación de la Información de Salud Privada (PHI) están disponibles en Inglés y Español. Los formularios electrónicos pueden ser completados , firmados y presentados en línea.
HMS (Mailing address)
HMS-NV Casualty Recovery
P.O. Box 167487
Irving, TX 75016
Phone (877) 640-3415
Fax (877) 640-3414
This website contains a great deal of data, information and reports; please see the content area specific to the topic you are interested in.
Public Records Requests
If you cannot locate the records or reports you are looking for on our website, you can submit a request for public records verbally or in writing. We recommend you submit a request in writing to allow staff to track and respond more quickly. Written requests may be sent by U.S. Mail or email to the Custodian of Records. Contact details are provided under Contacts.
Generally, requests fall into two categories:
- Information that is readily available.
- Inquiries for information and/or documents that are not readily available and require dedicated staff time and agency resources.
We will respond promptly to all requests for documents that are available within a short time frame. Although we would like to be able to fulfill every request for information that is not readily available, priorities and staffing limitations limit our ability to create new reports or compile information.
Note: DHCFP is not required or obligated to comply with requests for information that is not compiled or tracked as a standard procedure of the agency. We will research your request and determine if we can devote staff time to fulfilling it.
We may charge for providing public records that require an extraordinary use of personnel or technological resources, including the redaction of information. Please refer to the NRS chapters on the right for more information.
Billing Information Requests
The information the DHCFP holds on members is generally limited to billing records and supporting documents. If you want your medical records, please contact your medical provider.
To request we send a copy of your billing records to you, please use the Recipient Request to Access/Obtain Copy of Protected Health Information form provided under Forms.
To request we send a copy of your billing records to someone else (such as an attorney) use the Authorization for the Use and Disclosure of Protected Health Information form provided under Forms.
To protect the privacy of your information, we require you use these or other forms that meet HIPAA requirements.
You may send requests for lien amounts (for subrogation) directly to our vendor, HMS-NV Casualty Recovery. This is generally when you have been injured by someone else, and their insurance needs the amount of your medical bills for settlement. Contact details are provided under Lien Requests.